There are so many courses and opportunities on offer at Yeovil College, but sometimes it's difficult to know where to start when choosing a course... But don't worry, we are here to help! We have a friendly and dedicated Student and Customer Services team who will be able to help you with advice on fees and funding, courses, transport, bursaries and current applications.


For all other general queries, please use the contact numbers listed below, or complete the contact form . If you would like to arrange to visit the College please look at our Events section for details of Open days and Information Events



External support:

Click here to access the most used external services that can offer support for students



Phone Numbers:


Course, enrolment and application enquiries to Student & Customer Services: 01935 423921


Student Attendance, to report any issues over attending college: 01935 423921


(You will be given an option to report student absence, please leave their name, Date of Birth, reason for absence and the time of your message. These details will be recorded and the Curriculum Area Manager will be informed.)


Marketing, media and promotional enquiries: 01935 845406


Maintenance enquiries contact our facilities team: 01935 845499


Governors for enquiries to, or about the governors: 01935 845331



Process for Handling Formal Complaints

All formal complaints are recorded by the Head of Quality Assurance, Teaching, Learning & Assessment. Complaints will normally be acknowledged within 3 working days. The complaint will then be passed to the appropriate Curriculum Area Manager or senior manager who will investigate the complaint and normally respond in writing within 10 working days. If more time is needed to investigate the complaint the Curriculum Area Manager or senior manager will inform the complainant of this and give a revised time limit for a full response.


Appeals

Appeals against decisions must be in writing and sent to the Principal within 10 working days. The Principal will make a final decision and that this is the final stage of the College’s complaints procedure.


If there is disagreement with the Principal’s decision, complainants may appeal to the Skills Funding Agency:


Complaints Team

Skills Funding Agency

Cheylesmore House,

Quinton Road,

Coventry,

CV1 2WT


or by email to complaintsteam@sfa.bis.gov.uk


This should be within 3 months of the College making a decision on the complaint.

Get In Touch!


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Direct Numbers:


A Level Academy staff room

01935 845 563

Business staff room

01935 845 527

Construction staff room

01935 845 352

Creative Design staff room

01935 845 390

Engineering staff room

01935 845 381



Hair & Beauty staff room

01935 845 510

Heath & Care staff room

01935 845 561

Hospitality staff room

01935 845 517

IT Teaching staff room

01935 845 549

Motor Vehicle staff room

01935 478 876



Prep for Life and Work staff room

01935 845 353

Sport, UPS and Travel staff room

01935 845 387

Student & Customer Services

01935 845 444

Learning Resource Centre

01935 845 450